Privacy Policy

Roberts Express Delivery Limited is a Carrier Business, which places workers and employees on assignments across a range of different clients.

In order to place you as a worker or employee on an assignment we need to collect and hold your personal data.

Roberts Express Delivery Limited understands that protecting the confidentiality and integrity of your Personal Data is a critical responsibility and we take it very seriously at all times.

This Privacy Statement sets out how we collect and handle your personal data, in a way that adheres to the principles of processing persona data, set out in the General Data Protection Regulations (2018).

Collecting your Personal Data


The majority of the Personal Data we collect from you is during direct interactions with you such as our registration process. This will require you to complete an application form at one of our branches, to provide us with your necessary Personal Data.

We may also obtain Personal Data from external sources such as:

  • National Job boards e.g. Reed/Indeed
  • Cookies
  • When you interact with our website, we may automatically collect data about your browsing actions and patterns.
  • Social media sites


The Personal Data we may collect includes:

  • Name
  • Address
  • Contact telephone
  • Email address
  • Biometric Data
  • Date of birth
  • Medical Information and History
  • National Insurance Number
  • Bank Details
  • Eligibility to work information
  • Employment history
  • Professional qualifications and licences
  • Ethnic Origin
  • Criminal record
  • Job Preferences
  • Marketing Preferences


Roberts Express Delivery Limited is able to collect your personal data on the legal basis is that it is required for the purposes of pursuing a legitimate interest. This legitimate interest being finding you suitable assignments in line with the contract in place between us.

We will only use your Personal Data when the law allows us.

Roberts Express Delivery Limited may also reply on consent as the legal basis to process your Personal Data, this may be to offer you more work in the future if you have stopped working for us. In this circumstance, you are able to withdraw your consent to this processing of your Personal Data at any time.

If you wish to withdraw your consent at any time, please contact us on

Processing your Personal Data

Your Personal Data is stored locally on our secure database and is only accessible by employees of Roberts Express Delivery Limited.

Employees will use this data to process your inductions and place you into suitable work and then to process your timesheets, invoices, payroll, and to invoice Clients.

Your Personal Data will be passed onto our Clients initially in order to secure you work and then to enable you to continue working. It may also be passed onto to other third parties such as accountants, auditors, IT systems and other professional advisors.

We may also have to disclose your Personal Data to authorities or professionals for legal reasons or in the case of a dispute.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will not transfer your Personal Data outside the European Economic Area (EEA).

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Holding your Personal Data

Your Personal Data will be retained for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

You have the following rights concerning your Personal Data:

Subject Access Request

You have the right to request access to your data at any time. If you request access to your personal data, this will be provided to you within one month.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances

Rights to object to processing

Where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms you have the right to do so.

Right to Rectification

You have the right to request the rectification of any data you believe we hold for you which is incorrect. Following receipt of such request, we will immediately rectify any errors found.

Right to Erasure

You can request that we remove your personal data at any time. Following receipt of an erasure request, we will remove your data within a 24-hour period.

Right to request restriction of processing

This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the data’s accuracy;
  • where our use of the data is unlawful, but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it If you wish to exercise any of these rights, please contact us on


Roberts Express Delivery Limited is the data controller, and is 1a, Northway Trading Estate, Northway Lane, Tewkesbury GL20 8JG

If you have any questions, or issued about this privacy statement, or how and why we process personal data, please contact us at:

Data Protection Officer
1a, Northway Trading Estate, Northway Lane, Tewkesbury GL20 8JG

Tel: 01684 296677

You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website.

This Privacy Statement

This statement is reviewed annually or sooner if required. It was last updated on 24/May/2018